FAQs

It is the first multi-device platform, Spanish-speaking, for the democratization of the training of professionals in the sector of hairdressing and aesthetics. High quality audiovisual content, covering the levels Initiation, Intermediate and Advanced is the key to this platform. In addition, MDB Education becomes a perfect social network for professionals where they will be in contact with the latest industry news from the hand of some of the most renowned stylists of the moment.

MDB Education offers a variety of high quality video tutorials where you can learn the best techniques step by step explained by live experts. To make your search easier, they are divided into different areas: Brushing & Styling, cutting, color, gathering, smoothing and shape, extensions, makeup, avant-garde and presentations and webinars.

Subscribing to MDB Education is very simple. Just click on the subscribe tab in the header of the website and follow the steps below:

1. Enter your personal details
2. Choose your plan: At MDB Education we have monthly, quarterly or annual plans. Choose the one that best suits your needs
3. Select your payment method: TPV or paypal

Yes, you can cancel your subscription at any time. To do so, you must take into account which of the two possible subscription methods you used at the time of registration.

1. If the subscription was made from our website (https://www.mdbeducation.com), from an Android device or iOS application
   1. Log in to the application
   2. enter your credentials
   3. Go to the section "My subscriptions".
   4. Click the unsubscribe button
2. If the subscription was made via Apple Pay iOS (App Store): You will have to follow the steps indicated by APPLE on their website https://support.apple.com/es-es/ht202039

Still have questions? Leave us your questions in the contact form.

The domain mdbeducation.com uses automatic collection procedures (Cookies) to collect personal information such as browser type or operating system, reference page, route, ISP (Internet Service Provider) domain, etc. in order to improve the services provided. Cookies help us to adapt this website to your personal needs.

A "Cookie" is a small file that is stored on the user's computer and allows us to recognize the user. The set of "cookies" helps us to improve the quality of our website, allowing us to customize to some extent the navigation of each user on our website. Cookies are currently essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, facilitating navigation and usability of our website.

Keep in mind that cookies cannot damage your equipment and that, in exchange, the fact that they are activated helps us to identify and resolve errors and improve the navigability of our site.

Types of cookies:

For more user information on the type and use of cookies we inform you that:

1. From the point of view of 'lifetime' of the cookie (time that the cookie remains active on our computer) we can differentiate cookies between:
   • Session cookies: are temporary cookies that remain in the cookie file of your browser until you leave the website, so none are recorded on the user's hard drive. The information obtained through these cookies serve to analyze traffic patterns on the web. In the long run, this allows us to provide a better experience to improve the content and facilitating its use.
   • Permanent Cookies: These are stored on the hard drive and are read by our website each time you make a new visit. A permanent cookie has an expiration date. The cookie will cease to function after that date. We generally use them to facilitate purchase and registration services.
2. From the point of view of the use of each cookie, we can differentiate between:
   • Required Cookies: are the strictly necessary cookies such as those used for a correct navigation or those that allow the payment of goods or services requested by the user or cookies that serve to ensure that the content of the website is loaded effectively.

Cookies can also be found within the category of Required Cookies for the following purposes:

• Allow only communication between the user's computer and the network.
• Strictly provide a service expressly requested by the user.

In these two cases we inform you that the information and consent of the user is not required for the installation of the aforementioned cookies. Specifically, according to the EU Working Group of Experts, in Article 29 of its Opinion 4/20123 has interpreted that among the excepted cookies would be those that have the purpose:

• "User input" cookies
• User authentication or identification cookies (session only)
• User Security Cookies
• Session media player cookies
• Session cookies for load balancing
• User interface personalization cookies
• Plug-in cookies for exchanging social content

For all other required cookies not included in the above cases will require prior information and user consent.

1. Functional Cookies: These are cookies that help the user to have a better browsing experience through the site. An example of the use of this type of cookies are those used to store the navigation data of a specific language.
2. Analytical Cookies: These are cookies that allow us to analyze the use of the Website, so that we can measure and improve its performance.
3. Advertising and Third Party Cookies: are cookies used by social networks, or by external content aggregates such as google maps as well as cookies from advertising companies to serve ads relevant to your interests.

MDB Education stores all information collected through cookies in a non-personalized format (IP address). This type of information collected through cookies will not be disclosed outside of MDB Education, nor used for unsolicited communications.

Adequate Privacy - Cookie Management:

If the user so wishes, the recording of cookies may be subject to their acceptance during the installation or updating of the browser used. The user can revoke his/her acceptance at any time by means of the content and privacy configuration options available in each browser. However, in the event that the user does not allow cookies to be installed on their browser, they may not be able to access any of the sections of our website.

For more information on the appropriate configuration of cookies and the activation, restriction and/or disabling options, please refer to the help section of your browser to find out more:

• Learn more about blocking the use of cookies in Google Chrome
• Learn more about blocking the use of cookies in Firefox
• Learn more about blocking the use of cookies in Internet Explorer
• Learn more about blocking the use of cookies in Safari
• Learn more about blocking the use of cookies in Blackberry
• Learn more about blocking the use of cookies in WindowsPhone

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on each browser this private mode may have different names. Below you will find a list of the most common browsers and the different names of this "private mode":

• Internet Explorer 8 and above; InPrivate
• Safari 2 and above; Private Browsing
• Opera 10.5 and above; Private Browsing
• FireFox 3.5 and above; Private Browsing
• Google Chrome 10 and above; Private Browsing

List and description of cookies:

The tables we publish below schematize the cookies previously described and used on the mdbeducation.com website:

• To learn more about Google Analytics cookies, please visit: https://www.google.com/analytics/learn/privacy.html?hl=es . You can deactivate: https://tools.google.com/dlpage/gaoptout.
• For more information about cookies and your rights as a user you can consult the Guide on the use of cookies prepared by the Spanish Data Protection Agency: https://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guias/Guia_Cookies.pdf

By virtue of the fulfillment of the Law 34/2002, of July 11, of Services of the Society of the Information and of Electronic Commerce, we inform you:

1. Purpose.

Art. 10 LSSI: https://mdbeducation.com is an internet domain owned by MDB Education, SL, with Registered Address at C/ Fuencarral, 105 2º, 28004 Madrid and CIF B88133947. The company is registered in the Mercantile Registry of Santander. For the purposes of this document, the contact telephone number is ( 34) 91 005 2347 and the contact e-mail address is support@mdbeducation.com.

This Legal Notice regulates the use of this domain.

The use of this website implies acceptance by the User of the conditions of use included in this Notice as well as our policies on 'Data Protection and Privacy' and 'Policy on the use of Cookies'. In the event that certain services content and / or tools offered through this "Portal" require the application of particular conditions these will be made available to the User.

On the other hand, MDB Education warns that both the contents and services of this website as well as the conditions of use can be modified without prior notification.

2. Conditions of use.

The User undertakes that, in the sections in which it is necessary to register in order to be able to access them, he/she will provide truthful, exact and complete information about his/her identity. It also undertakes to keep updated personal data that could be provided to the owner of the domain, therefore, only responsible for any falsehoods or inaccuracies you make.

Please note that if you are a minor you must obtain permission from your parents, guardians or legal representatives to access the services provided. MDB Education is not responsible in the event that data on this subject are inaccurate or false.

The "portal" can only be used for legal purposes, therefore the user undertakes to make lawful and honest use of the portal and in accordance with these General Conditions of Use, not to use the services of the "portal" for the performance of activities contrary to Spanish law, morality and public order, assuming on the part of the user all liability for damages to the owner of the domain or third parties that may arise from illegal or prohibited practices among others and by way of illustration and not limitation:

• Perform without prior consent of the owner of the domain any manipulation or alteration of this page, not assuming the owner of the domain any liability that may arise from such manipulation or alteration by third parties.
• Perform any act that may damage, disable, overburden, or impair the Portal and services and / or prevent normal use and use by Users
• Enter and/or use computer programs, data, faulty files, viruses, malicious code, computer or telecommunications equipment or any other, regardless of its nature that may cause damage to the Portal, any services, or any assets (physical or logical) of the information systems of the domain owner.
• Violate the rights of third parties to privacy, self-image, data protection in communications secrecy, intellectual property and industrial.
• Hide and misrepresent the origin of e-mail messages
• Using false identities, supplanting the identity of others in the use of the Portal or in the use of any of the services.
• Reproduce, distribute, modify or copy the content of this page, unless you have the authorization of the owner of the domain or is legally authorized.
• Transmit User names and access codes to unauthorised third parties.

MDB Education is not responsible for the Links to other Internet pages of third parties and their existence does not imply that MDB Education approves or accepts their contents and services. 
These other websites are not controlled by MDB Education . or covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect your personal information. Please ensure that you are in compliance with the Privacy Policies of these third party websites before providing any personal information.

In general, the owner of the domain, excludes its liability for damages of any nature and nature that might arise from the use of the website, as well as damages arising from the infringement of intellectual property rights by users and / or the lack of truthfulness, accuracy, and timeliness of the contents, nor can be held liable for service interruption, inadequate operation or impossibility of access to the service.

The owner of the domain will not be liable for damages caused by the presence of viruses or any other harmful software that may cause alterations in the user's computer system.

The website, including, but not limited to, its programming, designs, logos, text and/or graphics are the property of the provider or, if applicable, it has a licence or express authorisation from the authors.

Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution and marketing, requires in any case prior written permission from the owner of the domain.

The user undertakes not to carry out any act against the intellectual or industrial property rights of the author.

The provider expressly authorizes third parties to redirect directly to the specific contents of the website, and must in any case redirect to the main website of the provider.

3. Use of cookies

MDB Education, as the owner of this website, declares that it uses automatic information collection procedures to keep records of Users who visit its website. Click here to access our policy on the use of cookies.

4. Data protection

You can consult our policy on the protection of personal data in the following section

5. Applicable law

These Conditions shall be governed at all times by the provisions of Spanish law.

MBD Education is a subscription service that allows you to access high quality training video tutorials where you will learn the best techniques step by step explained by expert stylists. To make your search easier, they are divided into different subject areas.

The MBD Education service is provided by MBD Education, SL a Spanish company with registered office in Madrid, c/ Fuencarral, 105 2 Izda y NIF B88133947.

1. Subscription

Subscription to MBD Education services will continue to be active month by month until terminated by means of the cancellation action developed by the user. To use the service you must have access to the Internet through a compatible device. Unless you cancel your subscription prior to the monthly billing date, you authorize us to charge the next month's subscription fee through the payment process validated by the user.

2. Billing

• 2.1. Billing cycle. The MBD Education subscription fee and any other charges associated with your use of the MBD Education service, such as taxes and potential transaction fees, will be billed monthly to your Payment Method on the calendar day that corresponds to the start of the payment portion of your subscription. In some cases the billing date may change, such as if your Payment Method has not been configured correctly or if your paid subscription was initiated on a non-existent day in a given month.
• 2.2. Payment Methods. You can change your Payment Method by visiting our website and clicking on the "My Account" link. If the payment is not configured correctly, due to expiration, insufficient funds, or for some other reason, and you do not change your Payment Method or cancel your account, we may suspend your access to the service until we obtain a valid Payment Method. When you update your Payment Method, you authorize us to continue billing the updated Payment Method and you will remain responsible for any uncollected amounts. This may involve a change in the payment dates of your invoices.
• 2.3. Cancellation. You can cancel your MBD Education subscription at any time, and you will continue to have access to the MBD Education service until the end of your monthly billing period. To the extent permitted by law, payments are non-refundable and we do not provide refunds or subscriptions for partial monthly subscription periods or unviewed MBD Education content. To cancel your subscription, go to the "My Account" page and follow the instructions for cancellation. If you cancel your subscription, your account will automatically close at the end of your current billing period.
• 2.4. Price Changes and Service Plans. We may change our service plans and their price at our discretion and no change in price or service plans will affect you until we notify you.

3. MBD Education Service

• 3.1. You must be 18 years of age, or of legal age in your province, territory or country, in order to subscribe to the MBD Education service. Minors may only use the service under the supervision of an adult.
• 3.2 The MBD Education service and any content viewed through the service are solely for your personal use and not for commercial use. During your MBD Education subscription, we grant you a limited, non-exclusive, non-transferable license to access the MBD Education service and view MBD Education content. Except for the foregoing limited license, no right, title or interest will be transferred to you. You agree not to use the service for public displays.
• 3.3. MBD Education makes changes to the service on a regular basis, including the formatovos content library. In addition, we continually review various aspects of our service, including our website, user interfaces, promotional features and the availability of MBD Education content.
• 3.4. You agree to use the MBD Education service, including all its options and associated functions, in accordance with applicable law, rules and regulations, or other limitations on the use of the service or content therein provided. You agree not to file, reproduce, distribute, modify, display, perform, publish, license, create derivative works, offer for sale, or (except as expressly authorized in these Terms of Use) use content or information contained in or obtained through the MBD Education service or on it. You also agree not to circumvent, remove, alter, deactivate, lower or impede any of the content protections of the MBD Education service; not to use any robot, spider, scraper or other automatic means to access the MBD Education service; not to decompile, reverse engineer or disassemble any software or other products or processes accessible from the MBD Education service; not to enter any code or product or manipulate the contents of the MBD Education service in any way; and not to use any method of searching, collecting or extracting data. You further agree not to upload, post, email or otherwise transmit any material designed to interrupt, destroy or limit the functionality of any software, hardware or telecommunications equipment associated with the MBD Education service, such as computer viruses or other computer codes, files or programs. We may terminate or restrict your use of our service if you violate these Terms of Use or if you engage in illegal or fraudulent use of the service.
• 3.5. The display quality of MBD Education content may vary by device, and may be affected by various factors, such as your location, available bandwidth and/or the speed of your Internet connection. The time it takes to start viewing MBD Education content varies depending on several factors, including your location, the bandwidth available at that time, the content you have selected, and the configuration of your MBD Education-compatible device.

4. Password and Account Access

The subscriber who has created the MBD Education account and whose Payment Method is charged (the "Account Holder") has access to and control over the MBD Education account and the MBD Education-compatible devices used to access our service. In order to maintain control over the account and to prevent anyone from accessing the account (which would include information about the account viewing history), the Account Holder must maintain control of all MBD Education-compatible devices used to access the service and not disclose to anyone the password or Payment Method details associated with that account. You are responsible for updating and maintaining the accuracy of the information you provide about your account. We may cancel or block your account to protect you, MBD Education or our associates from identity theft or other fraudulent activity.

5. Miscellaneous Provisions

• 5.1. Applicable law. These Terms of Use shall be governed by and construed in accordance with the laws of Spain. These terms shall not limit any consumer protection to which you may be entitled under the laws in force in your country of residence.
• 5.2. Unsolicited Materials. MBD Education does not accept unsolicited materials or ideas for MBD Education content, and is not responsible for the resemblance of any of its content or programming in any medium to materials or ideas sent to MBD Education.
• 5.3. Customer Service. For more information about our service and its options, or if you need help with your account you can contact us through https://mdbeducation.com/contact.
• 5.4. Subsistence. If any provision or provisions of these Terms of Use are declared invalid, illegal or unenforceable, such circumstance shall not affect the validity, legality and enforceability of the remaining provisions which shall remain in full force and effect.
• 5.5. Changes to Terms of Use. MBD Education may change these Terms of Use from time to time. We will notify you before the new Terms of Use apply to you.
• 5.6. Electronic Communications. We will send you information about your account (such as payment authorizations, invoices, changes to your password or Payment Method, confirmation messages, notices) in electronic format only, for example via email to the address provided during the registration process.

Terms and Conditions

In compliance with the provisions of Law 34/2002 of 11 July, on information society services and electronic commerce, we inform you that the person responsible for the website MBD Education, SL, registered in the Mercantile Registry of Madrid | Inscription 1 | Volume 37886 | Book 0 | Folio 32 | Page M-674708, CIF B88133947, with address at c/ Fuencarral, 105 2 Izda, 28004 Madrid, Spain, with internet domain MBD Education.com, registered in the corresponding register, in response to communications from users and/or interested parties at the following e-mail address: support@mdbeducation.com, telephone ( 34) 91 005 2347

I.-Users

Access to and/or use of the Web site confers the condition of user on the person who does so, accepting, from that very moment, fully and without reservation, these general conditions, as well as the particular conditions which, where appropriate, complement, modify or replace the general conditions in relation to certain services and contents of the Web site.

II.-Use of the website, its services and contents

The user undertakes to use the website and its services and contents without contravening current legislation, good faith, generally accepted uses and public order. Likewise, it is forbidden to use the Website for illicit or harmful purposes against MBD Education, SL or any third party, or which, in any way, may cause damage or prevent the normal operation of the Website.

The contents (information, text, graphics, sound and/or image files, photographs, designs, etc.) are prohibited:

- Reproduction, distribution or modification, unless authorized by their rightful owners or legally permitted.

- Any infringement of the rights of MBD Education, SL or of their legitimate owners. Its use for any kind of commercial or advertising purposes other than those strictly permitted.

- Any attempt to obtain the contents of the website by any means other than those made available to users as well as those normally used on the network, provided that they do not cause any damage to the website.

III.- Unilateral modification

MBD Education, SL may modify unilaterally and without prior notice, whenever it deems it appropriate, the structure and design of the website, as well as modify or eliminate the services, contents and conditions of access and/or use of the website.

IV. Duration

The duration of the provision of the Web site service and services is indefinite. Without prejudice to the foregoing, MBD Education, SL reserves the right to interrupt, suspend or terminate the provision of the Web service or any of the services that make it up, in the same terms as set out in the third condition.

V. Intellectual Property

In order to preserve possible intellectual property rights, in the event that any user or third party considers that there has been a violation of their legitimate rights by the introduction of a certain content on the website, they must notify MBD Education, SL indicating this circumstance: Personal data of the interested party entitled to the rights allegedly infringed. If the claim is presented by a third party other than the interested party, it must indicate the representation with which it acts. Indication of the contents protected by intellectual property rights and their location on the Website. Accreditation of the aforementioned intellectual property rights. Express declaration in which the interested party is responsible for the veracity of the information provided in the notification.

VI.- Data Protection Policy

MBD Education, SL, owner of the MBD Education.com portal guarantees all users who provide personal data to access our services that require it, the utmost confidentiality and privacy of their data. MBD Education, SL , is aware of the importance of the privacy of personal data and has therefore implemented a data processing policy aimed at maximum security in the use and collection of the same, ensuring compliance with current regulations on the matter.

We also inform you that MBD Education, SL has implemented the technical and organisational measures necessary to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data that interested parties may provide as a consequence of access to the services offered from the Website, applying the security measures contemplated in Royal Decree 1720/2007, of 21 December, approving the Regulations implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data. This privacy policy may vary over time due to possible changes in legislation, case law or criteria followed by the Spanish Data Protection Agency and/or the competent authority at any time. MBD Education, SL reserves the right to modify this Privacy Policy in order to adapt it to new legislation or case law in force at the time of accessing its website.

Minors

Unauthorized minors are prohibited from accessing and using the site. Minors must request and obtain the permission of their parents, guardian or legal representative before being able to access the contents that are incorporated into the Portal. However, the condition of Client can never be held by a minor, unless the same acts through legal representative. MBD Education, SL. reminds that it will be the responsibility of the parents or guardians to exercise adequate control over the activity of their children or minors.

General conditions

You give your consent in accordance with the provisions of Law 15/1999, of December 13, Protection of Personal Data, we inform you that your data will be incorporated into a file responsibility of MBD Education, SL and will be treated in order to provide information about products and services related to the activity of MBD Education, SL and its initiatives, for which, MBD Education, SL may transfer all or part of the data provided by you. to third companies that collaborate with MBD Education, SL in the offer of their commercial initiatives, expressly authorizing MBD Education, SL or its collaborating companies to send you information in this respect. We also inform you that you may exercise your rights of access, rectification, cancellation and opposition by contacting MBD Education, SL at c/ Fuencarral, 105 2 Izda CP 28004, MADRID, ESPAÑA or by calling ( 34) 91 005 2347.